Who is an admin?

Admin is the user who will use the Zinrelo admin console to manage the loyalty program settings. The admin can add more users who would need access to the system. Example: the support team of your company.

How can I add a new admin to the system?

Go to: General >> Add administrator >> Click on Add >> Enter details.

Here you can provide limited access or full access to the admin.

Full Access Admin

The admin will have access to all the settings and functionalities in the console. They can make any changes to the member profile. Add or deduct points, redeem rewards, upgrade tiers, etc.

Note: Only full access admin can add admins.

How to access API key?

To access the API key, navigate to General >> API Keys.

From this section, you can generate or obtain the API key. For instructions on how to generate the API key, please refer to this help document.

Please note: The API Keys section under General is only visible to admins with full access.

Limited Access Admin

The admin will have access to only specific modules that you select. Example: If you select members, the user will have access to all member activities like awarding points.

Can I track an admin's activity?

Go to: General >> Audit Trail.

You can select a time period for which you would like to see the audit trail. It will give you the details of what changes were made to which member. This trail is mainly to track your member profile changes.

You can additionally also download these audit trails.