To setup a Zinrelo loyalty program in your store, the POS system needs to have an integration with the Zinrelo loyalty platform so that details of the customers can be captured at the POS. These details can be sent over to Zinrelo to enroll the customers in the program. All the customers’ details can be further used to track customers' earned points for their purchases in the stores.
Zinrelo has partnered with Partner Extension to facilitate this integration. Our partner offers a solution to send a digital receipt to customers via email or SMS. In order to do so, you need to capture the customer's information as well as the details of the purchase order.
Step 1: Install POS plugin. Contact your account manager or write to us at [email protected] for POS plugin.
Step 2: Process the transcation. Adding product to the cart and proceeding the payment.
Step 3: Once the transaction is complete, click on the Print button to print the receipt.
Step 4: You will see an option to enroll customer and reward them points for this transaction.
Once the transaction is completed, the cashier will print the receipt. The print action will trigger a pop-up, where the cashier will capture the customers' phone number or email address.
A digital receipt is sent to customers via email or SMS. There will be a link to view the digital receipt.
Customers could be auto-enrolled in the program as we already have their personal information and order details. Or there could be an explicit opt-in option that is added to the digital receipt.
Watch the video to know more about the user experience:
Updated 4 months ago