Q&A

Please give me all documentation with interval_thresold_in_days

We need the old email ID to ensure the necessary points are added to the member's account. Can you please help us retrieve the old email addresses?

The reward points are not showing on our website. Customers are having issues viewing they're points.

The order details for some members were added to the admin console, and I can view all the information except for the uploaded images. Can you assist me with this issue?

How can I pass approve status to <https://api.zinrelo.com/v2/loyalty/transactions/award> endpoint? I'm currently getting status 400: {"reason": "The input field u'status' was not expected.", "error_code": "INVALID_REQUEST_PARAMETER_VALUES", "success": false}

What methods are there for awarding points to loyalty members? How does Zinrelo's moderation process work?

Hi, We are using zinrelo extension on our Magento 2 website. But when we are upgrading extension it is giving error with db_schema.xml file while running commands. Element 'column', attribute 'identity': The attribute 'identity' is not allowed. Line: 4 Element 'column', attribute 'default': The attribute 'default' is not allowed. Line: 5 Magento version 2.4.2-p2 Extension URL - https://marketplace.magento.com/zinrelo-extension.html Version - 1.0.9 Could you please check and let us know?

When submitting a batch mode file for Purchase/Return Activity, I assume this should only contain any new transactions that haven't been previously submitted? If a previously submitted transaction were accidentally re-submitted, would the system award the points again? Thank you

I only want to display the reward to customers and not give them an option to confirm and redeem it. How can I do that?

We've got our rewards setup with generated coupon codes but need a way to verify the coupon codes at checkout. The API does not seem to return a list of coupon codes applied to a current reward.