What is the protocol for emails when members accumulate points across the various reward thresholds?
How are 'Approaching Rewards' emails handled when there are multiple rewards within a close range of points? Will each reward trigger a separate email, or will there be a consolidation? For instance, if rewards are set at 100, 200, 300, 400, and 500 points and a member has 80 points, prompting eligibility for reward 1, will an email be sent? Similarly, when the member reaches 160 points, will an email include both rewards 1 and 2?
Posted by Jessica Jones about 1 month ago
Please assist me in having a better understanding of how Zinrelo handles decimal point calculations.
I'm seeking clarification on the intricacies of how Zinrelo manages the calculation of decimal points. Could you provide a detailed explanation or insight into the specific methods or processes Zinrelo employs when dealing with decimal point calculations? I appreciate your assistance in helping me comprehend this aspect more thoroughly.
Posted by Silk Smith 3 months ago
I need interval_thresold_in_days documentation
Please give me all documentation with interval_thresold_in_days
Posted by Wojciech 10 months ago
Is there any way to retrieve or access the old email address?
We need the old email ID to ensure the necessary points are added to the member's account. Can you please help us retrieve the old email addresses?
Posted by Robert 11 months ago
How can our customers review they're reward points?
The reward points are not showing on our website. Customers are having issues viewing they're points.
Posted by Brenda Berrios 12 months ago
At what point do the order details begin to appear in the Zinrelo admin console?
The order details for some members were added to the admin console, and I can view all the information except for the uploaded images. Can you assist me with this issue?
Posted by Jenna Gjoni 12 months ago
Pass pending status to award transaction
How can I pass approve status to <https://api.zinrelo.com/v2/loyalty/transactions/award> endpoint?
I'm currently getting status 400: {"reason": "The input field u'status' was not expected.", "error_code": "INVALID_REQUEST_PARAMETER_VALUES", "success": false}
Posted by Williams about 1 year ago
Methods of awarding points to the members
What methods are there for awarding points to loyalty members? How does Zinrelo's moderation process work?
Posted by Mark Miller over 1 year ago
Magento 2 zinrelo extension
Hi,
We are using zinrelo extension on our Magento 2 website. But when we are upgrading extension it is giving error with db_schema.xml file while running commands.
Element 'column', attribute 'identity': The attribute 'identity' is not allowed.
Line: 4
Element 'column', attribute 'default': The attribute 'default' is not allowed.
Line: 5
Magento version 2.4.2-p2
Extension URL - https://marketplace.magento.com/zinrelo-extension.html
Version - 1.0.9
Could you please check and let us know?
Posted by Kundan Singh Rathore over 1 year ago
Purchase Activity in Batch Mode
When submitting a batch mode file for Purchase/Return Activity, I assume this should only contain any new transactions that haven't been previously submitted?
If a previously submitted transaction were accidentally re-submitted, would the system award the points again?
Thank you
Posted by Eric C over 1 year ago