Privacy Policy for Zinrelo Mobile App and SDK

Zinrelo, Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zinrelo Mobile App and SDK, which power loyalty and rewards features for enterprise partners.
By using our mobile app or integrating our SDK, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information
  • Name
  • Email address
  • Phone number (used for OTP verification)
• Device Information
  • Device ID and type
  • Operating system version
  • IP address
  • App usage data and crash logs
• Location Data
  • With your consent, location data may be collected, if required by enterprise partners.
• Files and Photos Access
  • With your explicit permission, we may access files or photos on your device for features such as uploading a profile picture or submitting attachments for rewards redemption.
• Camera Access
  • Camera access may be requested for QR code scanning used in login or promotional features. This access is optional and activated only when the QR functionality is used.

2. How We Use Your Information

We use the information collected to:

• Deliver loyalty and rewards services
• Personalize your experience based on your profile and activity
• Verify user identity through OTP auto-verification
• Send transactional and promotional push notifications
• Support QR code-based login and promotional campaigns
• Improve app functionality, security, and user experience

3. Push Notifications

With your consent, we may send push notifications related to:

• Reward point updates
• New offers and promotions
• Important account information

You can opt out of push notifications at any time through your device settings.

4. Auto-Verification of OTPs

To simplify your login experience, we may request SMS read permissions to auto-detect and verify OTPs. This feature requires your consent and can be disabled via your device settings.

5. How We Share Your Information

We do not sell your data. However, we may share your information with:

• Authorized enterprise partners using the Zinrelo SDK within their apps
• Service providers who assist us with hosting, analytics, or user support
• Government authorities, only as legally required

All third parties are contractually obligated to handle your data securely and in compliance with applicable laws.

6. Data Retention and Security

We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law. Industry-standard security measures are in place to protect your information.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent for optional features (e.g., notifications, camera access)

To exercise these rights, contact us at: [[email protected]]

8. Children’s Privacy

The Zinrelo app and SDK are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected with the updated “Last Updated” date above. Material changes will be communicated within the app.

10. Contact Us

For any questions about this Privacy Policy or our data practices, contact us at:
📧 [email protected]
📍 Zinrelo Inc.,

Address 1- 122 E Houston Street, Suite 105, San Antonio TX, 78205

Address 2- Rynek Główny 39 -40/2, 31-013 Kraków, Poland