Built-in Notifications and their Triggers

This document will brief you about built-notifications and their triggers.

Zinrelo provides a set of email notification triggers that are triggered on specific points. Below is a quick view of when they are shot out and which variables are supported:

Referral Notifications:

Notification CategoryNotification NameTrigger for notificationVariables available
Referral NotificationsDefault Email Invitation to FriendsSent to the friend(s) referred by a userMERCHANT_NAME= Your brand name
FIRST_NAME= Referrer's first name
LAST_NAME= Referrer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
REFERRAL_LINK= Referrer's unique referral link
Referral NotificationsDefault Coupon Award email to ReferrerReceived by a user when a referred friend makes a purchaseMERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Referrer's first name
LAST_NAME= Referrer's last name
FRIEND_EMAIL= Friend's email address
FRIEND_FIRST_NAME= Friend's first name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
COUPON_CODE= Coupon delivered to friend
FRIEND_LAST_NAME= Friend's last name
USER_EMAIL= Referrer's email address
MERCHANT_NAME= Your brand name
Referral NotificationsFriend incentive email notificationReceived by a friend who uses the referral programMERCHANT_WEB_URL= Merchant's homepage url
FRIEND_UID= Friend's unique ID
FRIEND_EMAIL= Friend's email address
USER_DASHBOARD_URL= Homepage url
FRIEND_FIRST_NAME= Friend's first name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
COUPON_CODE= Code delivered to customers
FRIEND_LAST_NAME= Friend's last name
MERCHANT_NAME= Your brand name
Referral NotificationsDefault Thank You email to ReferrerReceived by a user when he/she refers friend(s)MERCHANT_NAME= Your brand name
FIRST_NAME= Customer's first name
REFERRAL_LINK= Referrer's unique referral link
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
LAST_NAME= Customer's last name
USER_EMAIL= Customer's email address

Reward Notifications:

Notification CategoryNotification NameTrigger for notificationVariables available
Reward NotificationsDefault Coupon Reward EmailTriggered when user redeems a coupon-based rewardMERCHANT_NAME= Your brand name
POINTS_REDEEMED= Number of points redeemed
REWARD= Reward name
COUPON_CODE= Code delivered to customers
BALANCE_POINTS= Customer's available point balance
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
MERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
COUPON_BARCODE= Barcode of the coupon
USER_EMAIL= Customer's email address
Reward NotificationsRewards within reach notificationTriggered for a bunch of users who have earned more than or equal to 80% of points required to redeem a certain rewardMERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME=Customer's last name
POINTS_REMAINING= Number of points remaining
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
REDEMPTION_LIST= List of rewards that are within reach
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name
Reward NotificationsEligible rewards list notificationTriggered for a bunch of users who have enough points to redeem a rewardMERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
REDEMPTION_LIST= List of rewards that are within reach
MERCHANT_NAME= Your brand name
USER_EMAIL= User's email address
REDEEMABLE_POINTS= Available point balance

Award Notifications

Notification CategoryNotification NameTrigger for notificationVariables available
Award NotificationsDefault Points Expired EmailTriggered when users' points are about to expireMERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
POINTS_TO_BE_EXPIRED= Number of points which is to be expired
EXPIRY_DATE= Date of point expiration
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name
Award NotificationsSend notification for win back bonusTriggered for a bunch of users who have been inactive for a certain timeMERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
BONUS_POINTS= Number of bonus points
EXPIRY_DATE= Date of point expiration
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name
Award NotificationsDefault Points Earned EmailTriggered when users earn points for any activityBALANCE_POINTS= Customer's available point balance
MERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
NOTIFICATION_TEXT= Text setup in activity configuration
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name

Tier Notifications

Notification CategoryNotification NameTrigger for notificationVariables available
Tier NotificationsTier Upgrade NotificationTriggered when a user reaches a new tierFIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
MERCHANT_LOGIN_URL= Merchant's login page url
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
LEVEL_REWARDS= Rewards available for upgraded tier
TIER_BENEFIT= List of benefits available for the upgraded tier
NEXT_LEVEL_NAME= Name of upgraded tier
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name

Welcome Notifications

Notification CategoryNotification NameTrigger for notificationVariables available
Welcome NotificationsPOS Welcome EmailTriggered when a user enrolls into the loyalty program via Batch modeFIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
MERCHANT_LOGIN_URL= Merchant's login page url
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
POINTS= Points earned
TERMS_URL= Loyalty program terms and conditions url
LOYALTY_PROGRAM= Loyalty program name
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name
Welcome NotificationsWelcome EmailTriggered when a user enrolls into the loyalty program onlineBALANCE_POINTS= Customer's available point balance
MERCHANT_WEB_URL= Merchant's homepage url
FIRST_NAME= Customer's first name
LAST_NAME= Customer's last name
UNSUBSCRIBE_TEXT= Link to unsubscribe the email list
TERMS_URL= Loyalty program terms and conditions url
LOYALTY_PROGRAM= Loyalty program name
USER_EMAIL= Customer's email address
MERCHANT_NAME= Your brand name