Zinrelo provides a set of email notification triggers that are triggered on specific points. Below is a quick view of when they are shot out and which variables are supported:
Notification Category | Notification Name | Trigger for notification | Variables available |
---|
Referral Notifications | Default Email Invitation to Friends | Sent to the friend(s) referred by a user |
- *MERCHANT_NAME**= Your brand name
- *FIRST_NAME**= Referrer's first name
- *LAST_NAME**= Referrer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *REFERRAL_LINK**= Referrer's unique referral link
|
Referral Notifications | Default Coupon Award email to Referrer | Received by a user when a referred friend makes a purchase |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Referrer's first name
- *LAST_NAME**= Referrer's last name
- *FRIEND_EMAIL**= Friend's email address
- *FRIEND_FIRST_NAME**= Friend's first name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *COUPON_CODE**= Coupon delivered to friend
- *FRIEND_LAST_NAME**= Friend's last name
- *USER_EMAIL**= Referrer's email address
- *MERCHANT_NAME**= Your brand name
|
Referral Notifications | Friend incentive email notification | Received by a friend who uses the referral program |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FRIEND_UID**= Friend's unique ID
- *FRIEND_EMAIL**= Friend's email address
- *USER_DASHBOARD_URL**= Homepage url
- *FRIEND_FIRST_NAME**= Friend's first name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *COUPON_CODE**= Code delivered to customers
- *FRIEND_LAST_NAME**= Friend's last name
- *MERCHANT_NAME**= Your brand name
|
Referral Notifications | Default Thank You email to Referrer | Received by a user when he/she refers friend(s) |
- *MERCHANT_NAME**= Your brand name
- *FIRST_NAME**= Customer's first name
- *REFERRAL_LINK**= Referrer's unique referral link
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *LAST_NAME**= Customer's last name
- *USER_EMAIL**= Customer's email address
|
Notification Category | Notification Name | Trigger for notification | Variables available |
---|
Reward Notifications | Default Coupon Reward Email | Triggered when user redeems a coupon-based reward |
- *MERCHANT_NAME**= Your brand name
- *POINTS_REDEEMED**= Number of points redeemed
- *REWARD**= Reward name
- *COUPON_CODE**= Code delivered to customers
- *BALANCE_POINTS**= Customer's available point balance
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *COUPON_BARCODE**= Barcode of the coupon
- *USER_EMAIL**= Customer's email address
|
Reward Notifications | Rewards within reach notification | Triggered for a bunch of users who have earned more than or equal to 80% of points required to redeem a certain reward |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**=Customer's last name
- *POINTS_REMAINING**= Number of points remaining
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *REDEMPTION_LIST**= List of rewards that are within reach
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Reward Notifications | Eligible rewards list notification | Triggered for a bunch of users who have enough points to redeem a reward |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *REDEMPTION_LIST**= List of rewards that are within reach
- *MERCHANT_NAME**= Your brand name
- *USER_EMAIL**= User's email address
- *REDEEMABLE_POINTS**= Available point balance
|
Notification Category | Notification Name | Trigger for notification | Variables available |
---|
Award Notifications | Default Points Expired Email | Triggered when users' points are about to expire |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *POINTS_TO_BE_EXPIRED**= Number of points which is to be expired
- *EXPIRY_DATE**= Date of point expiration
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Award Notifications | Send notification for win back bonus | Triggered for a bunch of users who have been inactive for a certain time |
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *BONUS_POINTS**= Number of bonus points
- *EXPIRY_DATE**= Date of point expiration
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Award Notifications | Default Points Earned Email | Triggered when users earn points for any activity |
- *BALANCE_POINTS**= Customer's available point balance
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *NOTIFICATION_TEXT**= Text setup in activity configuration
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Notification Category | Notification Name | Trigger for notification | Variables available |
---|
Tier Notifications | Tier Upgrade Notification | Triggered when a user reaches a new tier |
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *MERCHANT_LOGIN_URL**= Merchant's login page url
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *LEVEL_REWARDS**= Rewards available for upgraded tier
- *TIER_BENEFIT**= List of benefits available for the upgraded tier
- *NEXT_LEVEL_NAME**= Name of upgraded tier
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Notification Category | Notification Name | Trigger for notification | Variables available |
---|
Welcome Notifications | POS Welcome Email | Triggered when a user enrolls into the loyalty program via Batch mode |
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *MERCHANT_LOGIN_URL**= Merchant's login page url
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *POINTS**= Points earned
- *TERMS_URL**= Loyalty program terms and conditions url
- *LOYALTY_PROGRAM**= Loyalty program name
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|
Welcome Notifications | Welcome Email | Triggered when a user enrolls into the loyalty program online |
- *BALANCE_POINTS**= Customer's available point balance
- *MERCHANT_WEB_URL**= Merchant's homepage url
- *FIRST_NAME**= Customer's first name
- *LAST_NAME**= Customer's last name
- *UNSUBSCRIBE_TEXT**= Link to unsubscribe the email list
- *TERMS_URL**= Loyalty program terms and conditions url
- *LOYALTY_PROGRAM**= Loyalty program name
- *USER_EMAIL**= Customer's email address
- *MERCHANT_NAME**= Your brand name
|