Introducing the white-labeled Zinrelo Mobile App for iOS and Android users—designed to offer an on-the-go experience for loyalty program members.

With full brand customization, businesses can launch their own branded mobile loyalty app. Now, loyalty members can access rewards, track points, redeem exclusive offers, and engage with brands directly from their smartphones—anytime, anywhere!

Why does your business need the Zinrelo mobile app?

Loyalty is more than just points—it’s about engagement, convenience, and personalization. With the Zinrelo Mobile App, businesses can:

Boost customer engagement with instant access to loyalty rewards.
Increase repeat purchases with personalized offers and notifications.
Strengthen brand loyalty with an intuitive mobile experience.

Authentication Methods

The Zinrelo Mobile App offers three authentication methods for a secure and seamless user experience. Based on the primary identifier configured for your store, members can sign up or log in using one of the following options:

Email-Based Authentication

Members can sign up or log in using their email address.
A one-time password (OTP) will be sent to the provided email for verification.

Mobile-Based Authentication

Members can sign up or log in using their phone number (including the country code).
An OTP will be sent to the provided phone number for authentication.

Google or Apple Signup

Members can sign up or log in using their Google or Apple accounts.
This method involves a two-step verification process, requiring authentication through Google or Apple.

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Note:

Apple Sign-In is only available on Apple devices; Google Sign-In is available on Android devices.

Please use email id as a signup identifier. If we are using phone number, please disable google and apple signup

Customizable Components in the Mobile App

You can customize the Zinrelo Mobile App to reflect your brand identity and meet user preferences. For any custom changes to the mobile app, please reach out to your account manager at [email protected]. The customizable components available in the mobile app are listed below:

Brand Logo

Share the company logo with us.

Splash Screen

Customize the splash screen to reflect your brand’s identity. You can also add animations by sharing a Lottie file with us.

Tab Display Image

Customize display images for Home, Rewards, More, Upload, and Account screens.

Language Support

Offer a multi-language experience for seamless user engagement. The mobile app can match the web app in the member's preferred language.

UI Customization

Primary Color Customization

Customize the dashboard to match your brand's specifications. The primary color setting applies to:

Components	Images
Onboarding Tab Selector	Selected Tab → Uses the primary color Unselected Tab→ Uses the primary color with 10% opacity
Homepage header background color* when image is not uploaded
Benefit card background color	Background color is the primary color with 10% opacity.
Profile page header background	Uses primary color with 10% opacity.
QR code screen	Uses primary color with 10% opacity.
Upload screen background color
"View Profile" and “QR Code” *box in the account screen

Secondary Color Customization

Additional UI components can be customized using a secondary color.

Components	Images
Button color
Sign Up button color (onboarding screen)
Points label
View Benefits label
Icon color
View All label
Selected label names in Points History
Explore label
Next button
Points text color in Account Screen
Unselected button text

Text Configuration

The Zinrelo mobile app offers extensive text customization, allowing you to tailor the user experience down to the finest detail. All the fields that can be customized in mobile app are listed below:

Components	Images
Sign-in / Sign-up Pages This is the landing screen of the mobile app, where members can sign in or sign up. Configurable Text Elements: Title Description “Sign up” text “Sign in” text “Phone Number” field name “Or” label text “Sign up with Google” Text “Sign up with Apple” Text
Apple Sign-in Warning Text This warning is displayed when a member signs in using Apple. Configurable Text Elements: “Note” title text Warning message “Ok” button text
Alternate Contact Input page This screen appears when a member signs up using Google authentication. Configurable Text Elements: "Enter your {{FIELD_NAME}}" text "We will send a verification code" text "Next" button text "Skip" button text
Referral Code page This screen pops up when a member clicks the "Have a referral code" link on the sign-up page. Configurable Text Elements: “Enter referral code” page title Page description “Referral Code” text “Enter your Referral Code” text “Continue” button text
Onboarding referral code Displayed during onboarding when a member has a referral code. Configurable Text Elements: “Have a referral code?" text "Code “{{REFERRAL_CODE}}” applied successfully!" text "Edit" button text
Verify Account text This popup appears when a member verifies their account using an OTP. Configurable Text Elements: “Verify Account” title text "We’ve sent a verification code to your {{FIELD_NAME}} {{FIELD_VALUE}}" text "Didn't receive the code?" text “Resend” text “Verify” text "Resend code in {{FIELD_VALUE}}" text Validation failed error text
Language search placeholder Appears when selecting a language from the language dropdown on the sign-in/sign-up page. Configurable Text Element: "Search Language" text
Search country code page Displayed when a member taps the country code dropdown on the sign-in/sign-up page. Configurable Text Elements: "Search Country Code" text "Enter your country name or country code" text "Country not found" text
My account page To access this screen, go to Account Screen. Configurable Text Elements: "My Account" text "Member Id: {{MEMBER_ID}}" text "View Profile" text "QR code" text "Points History" text "Points Expiration" text "Refer and Earn" text "Tier Benefits" text "Language" text "Delete Account" text
"Search country" and "Search state"label Available under Account Screen → View Profile → Edit Profile.*
Refer and earn page "Or Share Via"text To access this page, go to Account Screen → Refer and Earn.
Delete Account page To access this screen, go to Account Screen → Delete Account. Configurable Text Elements: “Delete Account” header text Title text Description “Delete Account” button text “Cancel” button text
Sign out popup Access this via Account Screen → Sign Out. Configurable Text Elements: "Sign out from {{PROGRAM_NAME}}?" text "Sign Out" button text "Cancel" button text
Tier Pagination Label - “Explore”
Tier upgrade congratulation text This message is shown when a member's tier is upgraded. Configurable Text Elements: "Congratulations!" text "YOUR BENEFITS" text "Okay!got it" text
Anniversary and Birthday Field Labels Used in forms for date selection. Configurable Text Elements: "Year" "Month" "Day"
Edit Profile page Navigate via Account Screen → View Profile → Edit Profile. Configurable Text Elements: “Profile” header text "Edit Profile" text "Cancel" text "Submit" text "Verify" text "Verified" text "Please verify this field" text
No internet page Displayed when there’s no internet connection. Configurable Text Elements: "Ooops!" text "No internet connection found. Please check your connection." text "Try Again" text "Please connect to internet" text
Upload Receipt page This screen appears when a member taps Upload Receiptand selects Choose a receipt. Configurable Text Elements: "Choose from Photos" text "Choose from Files" text "Cancel" text
Session Expired page Displayed when the member’s session has expired or account is blocked. Configurable Text Elements: "Session Expired!" text "Your session has expired. Please log in again to continue." text "Sign In" text
Point Expiration page Access this via Account Screen → Points Expiration tab. Configurable Text Elements: “{{POINTS_TO_EXPIRE}} {{POINTS_LABEL}} expiring soon" text ”{{POINTS_TO_EXPIRE}} loyalty {{POINTS_LABEL}} are going to expire on {{POINTS_EXPIRATION_DATE}}. Redeem your loyalty points before they expire." text "Reset the points expiration date by performing any of the following activities:" text
Screen Labels Used for main navigation tabs: Home Rewards More Upload Account Sign Out Language
Basic Details page Displayed when a new member signs up through the mobile app. Configurable Text Elements: “Enter basic details” text Page description “First name” field label “Last name” field label “Address line 1” field label “Address line 2” field label “Country” field label “City” field label “State” field label “Pincode” field label

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Note: When using the Hide My Email feature on iOS, members can create an account with a randomly generated email address. Their original email address remains private and is not shared with the system.

To update any of these text fields, simply email us at [email protected] with the original field name and your preferred text. We’ll take care of the rest!

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Please Note: To customize all other fields in the mobile app, refer to this document.

Push notification redirection

You can customize where your members will land when they tap on a notification:

Home page
Eligible Activities / Rewards
Points Expiration / History
Loyalty Tier page
Individual Activity or Reward
Special Promotions
Custom pages

Note: To trigger the push notification feature to your mobile app, write to your account manager at support.zinrelo.com.

Get Started Today!

Are you excited to bring your loyalty program to mobile? Get in touch with your account manager today! Write to us at [email protected] to get your Zinrelo Mobile App built and ready for your customers.