Set up a Custom From: Email Address

By default, all email messages related to the loyalty program are sent from the email address For example, [email protected] However, as a store, you want all loyalty-related email messages to go out from a custom email address. For example, a store Wonder Blossoms may want the email to go from a custom address such as [email protected] rather than [email protected] This article explains the steps needed to set up a custom From: email address.

Enable Email from Custom Domain

In your Admin Console, go to General -> Settings -> Store Email Settings. Check the box Enable Email from Store Domain

Custom Domain

Add the TXT records to your DNS Settings

Step 1: Type in the email address from which all loyalty program-related email notifications should be sent. Generate the TXT records.

Step 2: Add the records into DNS settings.

Step 3: Once verified, this is how it will look.

After records are verified, click on the Save button for the changes to take place. After the settings are saved, all loyalty-related notifications will be sent from the Store Sender Email Address, for example, [email protected]

Setting up Domain Authentication

Once the above steps have been completed the loyalty notifications will be sent from your custom domain, however, they will have a "via" at the end of the sender email address. If you wish to remove this, please contact Zinrelo support for further steps.