Set up a Custom From: Email Address

By default, all email messages related to the loyalty program are sent from the email address For example, [email protected] However, as a store, you want all loyalty-related email messages to go out from a custom email address. For example, a store Wonder Blossoms may want the email to go from a custom address such as [email protected] rather than [email protected] This article explains the steps needed to set up a custom From: email address.

Enable Email from Custom Domain

In your Admin Console, go to General -> Settings -> Store Email Settings. Check the box Enable Email from Store Domain

Custom DomainCustom Domain

Enter your Custom Email Address

Type in the email address from which all loyalty program-related email notifications should be sent. Generate the TXT records.

Custom DomainCustom Domain

Add the TXT records to your DNS Settings

Cut and paste the TXT records to your DNS settings. Once the records are added, click to Verify the TXT records.

Custom DomainCustom Domain

After records are verified, click on the Save button for the changes to take place. After the settings are saved, all loyalty-related notifications will be sent from the Store Sender Email Address, for example, [email protected]

Setting up Domain Authentication

Once the above steps have been completed the loyalty notifications will be sent from your custom domain, however, they will have a "via" at the end of the sender email address. If you wish to remove this, please contact Zinrelo support for further steps.

Did this page help you?