Creating a New Member

Members are the end-user customers who are a part of the loyalty program. There are various ways to import a member into the system based on the situation.

Manually create a member profile
Import members into the system

How can I create a new member profile?

Log into your Zinrelo Admin console >> Go to Members >> Click on Add Member button.

On clicking on the add button you will see a pop up that will ask you for member details like:

Email Address
First Name
Last name
Member ID/ User ID

Please Note: If email address is used as the primary identifier, then providing an email address will be mandatory. If not in that case member ID will be mandatory.

Add the details >> Click on Save.

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Please note: If you have set an account creation activity that rewards points to members. Creating members manually will also award them points directly.

What information can I find under the member profile?

When you click on a member profile on the right side you will see member personal details and on the left side you will see loyalty program details:

Member details: This includes-

Personal member details: This includes name, email address, DOB, and other generic information.
Points details: It provides information about the points earned by the loyalty program
Purchase details: This includes the details of any purchases made by the member. It will be logged for each member to get a better idea of that member's contribution.
Referral Details: If you are using the Refer-a-friend activity, this section will give you the member’s stats on any referral performed

Loyalty Details: This includes-

Points earned activity: Any points earned by the member and the associated activity details are listed.
Reward history: Any rewards redeemed by the member will be listed down in this section
Deduct History: Any deduct history of the point earned will be listed down.
In short, any transactional details associated with the specific member will be displayed in the member profile section.

Note: When the email address is used as the primary identifier, the User ID is visible in the member profile.